2012 Annual Conference

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7th Annual Conference
April 13*-18, 2012
Hyatt Regency Houston
Houston, TX, USA
Join the Conversation: Learn. Share. Grow.

 

The annual conference is intended to help attendees increase awareness, knowledge and skills in order to become more effective catalysts for change within their organizations. We intend that keynote and plenary speakers, workshops, presentations, and panel discussions address the conference theme.
 

 

POST CONFERENCE                                                                                                                                                                                    

 

Click here to download the Proclamation designating Friday, April 13, 2012 as Ombuds Day by the Mayor of Houston, TX.

 

Click here to download speaker presentations.

Speaker presentations are only available to conference attendees only at this time.  An email was sent to all conference attendees with the password prior to the conference.  If you do not have that password please send an email to info@ombudsassociation.org.

 

Click here to link to keynote presenter Professor David Yamada's blog for his full keynote address. 

 

Click here to download the testimonials displayed at the conference. These statements were collected from visitors to IOA members' offices.

 

CONFERENCE SCHEDULE  

Dress for the entire conference is business casual.

FRIDAY, APRIL 13, 2012  
• Professional Development Course - Organizational Ombudsman 101: Foundations of Practice
 
SATURDAY, APRIL 14, 2012
• Professional Development Course - Organizational Ombudsman 101: Foundations of Practice (cont.)
 
SUNDAY, APRIL 15, 2012
• Professional Development Course - Organizational Ombudsman 101: Foundations of Practice (cont.)
• Professional Development Course - Organizational Ombudsman 101 PLUS
• Pre-Conference Courses
• Welcome Reception
 
MONDAY, APRIL 16, 2012
• General Conference, Day One
 
TUESDAY, APRIL 17, 2012
• General Conference, Day Two
 
WEDNESDAY, APRIL 18, 2012
• General Conference, Day Three


 Click below to be linked to detailed information or web links 

Click here for REGISTRATION INFORMATION – Early Bird Deadline is March 23, 2012.   

• Online Registration
• Paper Registration Forms
• Registration Fees 

Click here for PRE-CONFERENCE EDUCATION OPPORTUNITIES   

• Professional Development Courses
• Pre-Conference Courses 

Click below for GENERAL CONFERENCE PRESENTATION INFORMATION 

• Call for Conference Suggestions and Presentation Proposals
 
Agenda-at-a-Glance, *subject to change
Detailed Conference Brochure and Registration Form,*subject to change
Professional Development Hours (PDH) for CO-OP Recertification
 
Keynote Speakers
Concurrent Session Abstracts
Speaker Presentations available to download 

Click here for NETWORKING and SOCIAL OPPORTUNITIES  

• Networking Opportunities
• Career Connections Program
• Yoga
• Fun Run/Walk Around Houston
• Book Store at the Conference 

Click here for HOTEL, TRAVEL AND WHAT TO DO   

• Hotel Information – hotel deadline is  Monday, March 26, 2012
• Travel / Transportation
• About Houston 

SUPPORT, ADVERTISING AND EXHIBITING OPPORTUNITIES   

IOA acknowledges the following Conference Supporters and Exhibitors

• Support, Advertising, and Exhibiting Opportunities Brochure
• Support, Advertising and Exhibiting Opportunities Online Registration 


 

 

IOA is going "Green". IOA is trying to reduce our carbon footprint and the amount of photocopies produced for the conference.  Please note we will NOT be mailing out conference registration brochure so make sure that you download your brochure and abstracts from the website. 

 

 

        Consent to Use of Photographic Images 
Registration and attendance at, or participation in, International Ombudsman Association's Annual Conference, and other activities constitutes an agreement by the registrant to IOA's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.  

        

Cancellation/Refund Policy:
Notice of cancellation must be in writing via facsimile or e-mail. Cancellation by telephone is not allowed. To cancel via e-mail, send the cancellation notice to: info@ombudsassociation.org. To cancel by fax send to +1 (908) 842-0376.  If you must cancel your registration, you are encouraged to send a substitute to take your place. Please contact the office and notify us of the change so we can arrange for a name badge. If you cannot find a substitute to take your place, please refer to the following cancellation policy:
 •10 business days prior to the course - 100% refund
•5-9 business days prior to the course - 50% refund
•0-4 business days prior to the course - No refund

 

If you have any questions regarding the conference or IOA in general please contact the IOA office at info@ombudsassociation.org