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| WORKPLACE BULLYING WEBINAR SERIES |
Considerable attention has been paid in recent years to bullying in the workplace. These behaviors start out as minor incivilities but can escalate and spiral into bullying behaviors that have profound effects on individuals and on organizational culture. Ombudsman can find responding to alleged and actual bullying behavior an extremely difficult challenge.
A recent edition of the Journal of the International Ombudsman Association (JIOA – Volume 3, number 2, 2010) focused on the topic of bullying. This introductory IOA webinar series builds upon this edition of JIOA. We’ve asked the authors to use the articles as a springboard for the webinars and, unlike a journal article, the participants will have an opportunity to ask questions and engage in discussion with the authors.
Each webinar has been assigned Professional Development Hours (PDHs) for Certified Organizational Ombudsman Practitioner (CO-OP®) recertification. For more information on becoming a Certified Organizational Ombudsman Practitioner (CO-OP®), please click here.
| WEBINAR #1: BULLYING FOR THE ORGANIZATIONAL OMBUDSMAN (NOT A "HOW TO") |
Thursday, Novemeber 17, 2011
An overview and introduction to the topic of Bullying for the IOA Webinar series. This webinar will also focus specifically on Ombuds coaching of individuals as well as the threats to Ombuds neutrality and other challenges faced by the Organizational Ombudsman. Participants will have a greater awareness of bullying and its effects on individuals and the organization.
Strategies and skills will be presented so that participants will have greater knowledge and skill in dealing with the difficult conversation with alleged targets, alleged bullies and supervisors of alleged bullies. We will briefly introduce systems change strategies to address a climate of bullying.
FOR PRE-REGISTERED ATTENDEES: CLICK HERE TO VIEW THE RECORDED VERSION!
*If you are a pre-registered attendee and do not have the password to access the webinar, e-mail info@ombudsassociation.org
CLICK HERE TO PURCHASE THE RECORDED WEBINAR!
| WEBINAR #2: USING MEDIATION AND OTHER FACILITATED PROCESSES TO DEAL WITH WORKPLACE BULLYING AND HARASSMENT |
Wednesday, December 14, 2011
The practice of dealing with workplace bullying can be challenging for all concerned. Some practitioners choose not to use mediation as an intervention when dealing with accusations of workplace bullying and I'd like to discuss why we might do so. In this presentation my intention is to talk about the need for a range of responses to concerns about bullying; the importance of a triage process; why we should separate out the informal practices from the formal; the costs and benefits of each and to talk about why, in my view, it is primarily the visitor who chooses which process to use for their particular matter.
I will be relying on a summary of the situations which have been raised with me in my role at The University of Auckland, and will concentrate on the mediation aspect of the process, rather than the preliminary coaching and triage processes (which are to be covered in other presentations).
I will attempt to address issues of power and power imbalances and dealing with those in mediation; the issue of Omni- neutrality (being on everyone's side) when mediating workplace harassment matters and to using narrative techniques in mediation to deal with the relevant stories of the parties to the mediation.
FOR PRE-REGISTERED ATTENDEES: CLICK HERE TO VIEW THE RECORDED VERSION!
*If you are a pre-registered attendee and do not have the password to access the webinar, e-mail info@ombudsassociation.org
CLICK HERE TO PURCHASE THE RECORDED WEBINAR!
| WEBINAR #3: BULLYING - YOU KNOW WHAT THE PROBLEM IS, NOW WHAT DO YOU DO ABOUT IT? |
Thursday, February 9, 2012
Want to put a little more focus on the 'organization' into your role as Organizational Ombudsman? This session looks at a systems and evidence-based approach to addressing destructive behavior within an organization. Learn how to develop a model to address problematic behavior, including stakeholder analysis and strategy mapping to chart your course.
FOR PRE-REGISTERED ATTENDEES: CLICK HERE TO VIEW THE RECORDED VERSION!
*If you are a pre-registered attendee and do not have the password to access the webinar, e-mail info@ombudsassociation.org
| WEBINAR #4: WHAT DOES THE RESEARCH TELL US ABOUT WORKPLACE BULLYING? |
Wednesday, March 14, 2012
From my perspective as a researcher and professional in the area of workplace abuse and bullying, I will share some of the current thinking and research findings that may be useful for ombudsmen in their deliberations and assessments as well as in their intervention and management of these hostile behaviors and relationships. These findings may support and in some cases, may challenge current thinking and action by ombudsmen.
