Library

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The following links* contains numerous bibliographical references related to the work of organizational ombudsmen and other alternative dispute resolution professionals:

> IOA Reference Library (each title is hyperlinked)

> The Organizational Ombudsman: Origins, Roles, and Operations - A Legal Guide By Charles L. Howard, 2010

* Resources referenced, editorial comments and opinions expressed in works, blogs or other sites linked on this website do not necessarily reflect an endorsement by IOA except as otherwise specified.