390 Amwell Road, Suite 403
Hillsborough, NJ 08844 USA
Hillsborough, NJ 08844 USA
International Professional Development Opportunity
Monday, September 6 - Wednesday, September 8, 2010
United Nations Educational, Scientific and Cultural Organization (UNESCO)
Conference Room VII, UNESCO House
7 Place de Fontenoy,
75352 Paris 07 SP France
Paris, France
To download the complete Paris Professional Development Brochure, please click here.
REGISTRATION
To register online, please click here.
To register using a paper form, please download the registration form here.
COURSE OFFERINGS
Ombudsman 101
Monday, September 6, 2010 - Tuesday, September 7, 2010
08:30 - 17:30
$1,095.00 USD (on or before 7/23/10)
Instructors:
Danielle Fischer-Lebailly, European Ombudsman, Mars Incorporated, Strasbourg, France
Georgia Shaver, World Food Programme, Rome, Italy
For detailed program information, please click here.
Specialized Course: Mediation and the Ombudsman
Wednesday, September 8, 2010
08:30 - 17:30
$450.00 USD (on or before 7/23/10)
This course will introduce practicing Ombuds to mediation, the mediation process, and mediation programs. Instructors will examine the relationship between Ombuds practice and mediation, two of the most common informal dispute resolution mechanisms used to resolve workplace conflict.
Some of the questions that will be explored include:
Instructors:
Camilo Azcarate, Manager of Mediation Services, World Bank, Washington, DC
Doris Campos-Infantino, Ombudsperson, Inter-American Development Bank, Washington, DC
Donna Douglas Williams, Ombudsman, World Health Organization, Geneva, Switzerland
Linda Toyo Obayashi, Mediation Officer, World Bank, Washington, DC
*Important Note: All courses are presented in English. Translation services will not be provided.
HOTEL
While we have not reserved a block of rooms for this course, the following hotels are located in reasonable proximity to the courses. Please contact the hotel directly to make your hotel reservations.
CANCELLATION POLICY & GENERAL INFORMATION
CANCELLATION POLICY/REFUNDS:
Notice of cancellation must be in writing via facsimile or e-mail. Cancellation by telephone is not allowed. To cancel via e-mail, send the cancellation notice to:
info@ombudsassociation.org. To cancel by fax send to +1 (908) 842-0376.
If you must cancel your registration, you are encouraged to send a substitute to take your place. Please contact the office and notify us of the change so we can arrange for a name badge and certificate. If you cannot find a substitute to take your place, please refer to the cancellation policy shown below.
10 business days prior to the course = 100% refund
5-9 business days prior to the course = 50% refund
0-4 business days prior to the course = No refund
Note: IOA will not be responsible for the safe-keeping of equipment, supplies, written material or other valuable items left in a function room or guest room.
SUBJECT TO CHANGE OR CANCELLATION:
All IOA Courses are subject to change and/or cancellation.We ask that you not make your hotel reservations or travel plans until you have received a confirmation from the office that you are registered for the course. If you do not receive a confirmation either in the mail or via email then contact the administrative office to check the status of your registration. Course agendas are constantly being updated by the instructors to ensure that the most current materials are presented. If pre-registration attendance is below half of the maximum attendance, instructors may cancel the course.
MAXIMUM ATTENDANCE:
Each IOA course lists the maximum number of attendees per course and will be adhered to. In order to present a quality training session the instructors have set the maximum number to ensure that you receive the full benefit of the materials. On-site registration is discouraged and on-site registrants may not be able to attend if the course has already reached maximum enrollment. IOA will maintain a 'Wait List' if a course reaches the maximum enrollment. 'Wait-List' registrants are admitted on a first-come-first-served basis and will be kept apprised of their status.
METHOD OF PAYMENT:
Checks or money orders should be in United States funds, payable to the International Ombudsman Association. Credit cards are accepted. Electronic Funds Transfers (EFT's) are not permitted. Note: Your registration won't be confirmed until payment is received.
DRESS CODE: Business or Business Casual
CERTIFICATES OF COMPLETION:
Any person who does not complete the entire training course will not be issued a certificate. You may request to make up the missed sections for 101, Advanced or Intermediate. A make-up course must be taken within one year of the original course. Specialized courses may not be made up since they are not repeated within the year and may change each time they are offered.
ALL MAKE-UP REQUESTS MUST BE SUBMITTED IN WRITING TO THE IOA ADMINISTRATIVE OFFICE AND MUST BE APPROVED BY THE INSTRUCTORS.
Make-Up Request Forms are supplied with the course materials on site. Please complete the request form and, if possible, have an instructor sign the form on site prior to leaving.
A mandatory $50 fee will be charged for processing the registration and cover cost of food and space in the class. A mandatory $20 fee will be charged for a new/revised binder and hand-out materials may vary depending on when the original course was taken and if there have been revisions since.
International Ombudsman Association (IOA)
390 Amwell Road, Suite 402
Hillsborough, NJ 08844 USA
Tel: +1 (908) 359-0246
Fax: +1 (908) 842-0376
Email: info@ombudsassociation.org
www.ombudsassociation.org
Monday, September 6 - Wednesday, September 8, 2010
United Nations Educational, Scientific and Cultural Organization (UNESCO)
Conference Room VII, UNESCO House
7 Place de Fontenoy,
75352 Paris 07 SP France
Paris, France
To download the complete Paris Professional Development Brochure, please click here.
REGISTRATION
To register online, please click here.
To register using a paper form, please download the registration form here.
COURSE OFFERINGS
Ombudsman 101
Monday, September 6, 2010 - Tuesday, September 7, 2010
08:30 - 17:30
$1,095.00 USD (on or before 7/23/10)
Instructors:
Danielle Fischer-Lebailly, European Ombudsman, Mars Incorporated, Strasbourg, France
Georgia Shaver, World Food Programme, Rome, Italy
For detailed program information, please click here.
Specialized Course: Mediation and the Ombudsman
Wednesday, September 8, 2010
08:30 - 17:30
$450.00 USD (on or before 7/23/10)
This course will introduce practicing Ombuds to mediation, the mediation process, and mediation programs. Instructors will examine the relationship between Ombuds practice and mediation, two of the most common informal dispute resolution mechanisms used to resolve workplace conflict.
Some of the questions that will be explored include:
- What is mediation?
- How does it differ from Ombuds processes?
- What are the advantages or disadvantages to having both services?
- In an organization offering both, how should the two services interact?
- What cases are more appropriate for Ombudsing versus mediation and why?
- Should Ombuds serve as the mediators?
Instructors:
Camilo Azcarate, Manager of Mediation Services, World Bank, Washington, DC
Doris Campos-Infantino, Ombudsperson, Inter-American Development Bank, Washington, DC
Donna Douglas Williams, Ombudsman, World Health Organization, Geneva, Switzerland
Linda Toyo Obayashi, Mediation Officer, World Bank, Washington, DC
*Important Note: All courses are presented in English. Translation services will not be provided.
HOTEL
While we have not reserved a block of rooms for this course, the following hotels are located in reasonable proximity to the courses. Please contact the hotel directly to make your hotel reservations.
| Single | Double | Twin | Breakfast | |
| Hôtel Bailli de Suffren 149, avenue de Suffren F - 75015 PARIS Tel.: +33(0)1 56 58 64 64 Metro: Ségur resa@suffren-hotel.com |
128 Euros |
128 Euros |
128 Euros |
included |
| Derby Eiffel Hotel 5, avenue Duquesne F - 75007 PARIS Tel.: +33(0)1 47 05 12 05 Metro: Ecole Militaire derbyeiffelhotel@orange.fr |
110 Euros |
125 Euros |
125 Euros |
included |
| Hôtel Villa Garibaldi 48, boulevard Garibaldi F - 75015 PARIS Tel.: +33(0)1 56 58 56 58 Metro: Cambronne or Ségur villagaribaldi@easynet.fr |
90 Euros |
110 Euros |
110 Euros |
included |
| PARIS Eiffel Cambronne 166, boulevard de Grenelle F - 75015 PARIS Tel.: +33(0)1 44 49 63 63 Metro: Cambronne reservation@hotel-paris-eiffel-cambronne.com |
110 Euros |
115 Euros |
115 Euros |
included |
| Best Western - Hôtel Eiffel Ségur 34, boulevard Garibaldi F - 75015 PARIS Métro : Cambronne Tél 33(0)1 43 06 60 50 reservation@paris-hotel-eiffel-segur.com |
109 Euros |
120 Euros |
125 Euros |
included |
CANCELLATION POLICY & GENERAL INFORMATION
CANCELLATION POLICY/REFUNDS:
Notice of cancellation must be in writing via facsimile or e-mail. Cancellation by telephone is not allowed. To cancel via e-mail, send the cancellation notice to:
info@ombudsassociation.org. To cancel by fax send to +1 (908) 842-0376.
If you must cancel your registration, you are encouraged to send a substitute to take your place. Please contact the office and notify us of the change so we can arrange for a name badge and certificate. If you cannot find a substitute to take your place, please refer to the cancellation policy shown below.
10 business days prior to the course = 100% refund
5-9 business days prior to the course = 50% refund
0-4 business days prior to the course = No refund
Note: IOA will not be responsible for the safe-keeping of equipment, supplies, written material or other valuable items left in a function room or guest room.
SUBJECT TO CHANGE OR CANCELLATION:
All IOA Courses are subject to change and/or cancellation.We ask that you not make your hotel reservations or travel plans until you have received a confirmation from the office that you are registered for the course. If you do not receive a confirmation either in the mail or via email then contact the administrative office to check the status of your registration. Course agendas are constantly being updated by the instructors to ensure that the most current materials are presented. If pre-registration attendance is below half of the maximum attendance, instructors may cancel the course.
MAXIMUM ATTENDANCE:
Each IOA course lists the maximum number of attendees per course and will be adhered to. In order to present a quality training session the instructors have set the maximum number to ensure that you receive the full benefit of the materials. On-site registration is discouraged and on-site registrants may not be able to attend if the course has already reached maximum enrollment. IOA will maintain a 'Wait List' if a course reaches the maximum enrollment. 'Wait-List' registrants are admitted on a first-come-first-served basis and will be kept apprised of their status.
METHOD OF PAYMENT:
Checks or money orders should be in United States funds, payable to the International Ombudsman Association. Credit cards are accepted. Electronic Funds Transfers (EFT's) are not permitted. Note: Your registration won't be confirmed until payment is received.
DRESS CODE: Business or Business Casual
CERTIFICATES OF COMPLETION:
Any person who does not complete the entire training course will not be issued a certificate. You may request to make up the missed sections for 101, Advanced or Intermediate. A make-up course must be taken within one year of the original course. Specialized courses may not be made up since they are not repeated within the year and may change each time they are offered.
ALL MAKE-UP REQUESTS MUST BE SUBMITTED IN WRITING TO THE IOA ADMINISTRATIVE OFFICE AND MUST BE APPROVED BY THE INSTRUCTORS.
Make-Up Request Forms are supplied with the course materials on site. Please complete the request form and, if possible, have an instructor sign the form on site prior to leaving.
A mandatory $50 fee will be charged for processing the registration and cover cost of food and space in the class. A mandatory $20 fee will be charged for a new/revised binder and hand-out materials may vary depending on when the original course was taken and if there have been revisions since.
International Ombudsman Association (IOA)
390 Amwell Road, Suite 402
Hillsborough, NJ 08844 USA
Tel: +1 (908) 359-0246
Fax: +1 (908) 842-0376
Email: info@ombudsassociation.org
www.ombudsassociation.org